7c78
Responsible Gaming
At 7c78, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or emotional harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control at all times.
Player Wellbeing First
Every feature on the 7c78 platform is designed with player wellbeing at the forefront. We monitor gameplay patterns and proactively reach out when we detect signs of harmful behaviour.
Full Control Tools
Set your own daily, weekly, or monthly deposit limits. Activate cooling-off periods or full self-exclusion directly from your account dashboard — no waiting, no fees, instant effect.
Strict Age Verification
7c78 enforces a mandatory 18+ age policy for all players in Bangladesh. Identity verification is required at registration and before any withdrawal is processed.
24/7 English Support
Our responsible gaming support team is available around the clock via live chat and email. If you or someone you know needs help, reach out — we respond in under 2 minutes on average.
Section 1
Age Restriction & Verification
7c78 is strictly an adult platform. You must be at least 18 years of age to register, deposit, play, or collect winnings on 7c78. This policy applies to all players across Bangladesh — including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
Age verification is a core pillar of responsible gaming at 7c78. During registration, all players are required to confirm that they are 18 years of age or older. This confirmation is not merely a checkbox — it is backed by a mandatory Know Your Customer (KYC) verification process that requires you to submit a valid government-issued identity document (National ID card or passport) before your first withdrawal is processed.
In cases where 7c78 has reasonable grounds to suspect that a player may be underage, we reserve the right to suspend the account and request immediate identity documentation. Any account found to belong to a person under the age of 18 will be permanently closed, all winnings will be forfeited, and any deposited funds will be returned through the original payment channel (bKash, Nagad, Rocket, or bank transfer) after deducting any applicable processing fees.
We also encourage parents and guardians to use parental control software to prevent underage individuals from accessing online gambling platforms. If you believe a minor has opened an account on 7c78, contact us immediately at [email protected] and we will investigate and act without delay.
Section 2
Understanding Problem Gambling
For the vast majority of players, gambling on 7c78 is a recreational activity — a way to enjoy live cricket matches, exciting slot titles, or a round of live casino games in a safe, controlled environment. However, for a small number of individuals, gambling can shift from harmless entertainment into a pattern of behaviour that causes genuine harm to their finances, relationships, and mental health.
Problem gambling is not a sign of weakness or moral failure. It is a recognised behavioural condition that can affect anyone, regardless of income, education, or background. The earlier it is identified and addressed, the more effectively it can be managed. 7c78 is committed to helping players recognise the early warning signs and to providing a clear path to support.
Problem gambling is typically characterised by a loss of control over gambling behaviour — continuing to gamble despite negative consequences, chasing losses, lying to family or friends about gambling activity, and prioritising gambling over other important areas of life. If any of these patterns feel familiar, the self-assessment section below is a useful starting point.
Section 3
Self-Assessment Checklist
Ask yourself the following questions honestly. If you answer "yes" to three or more of them, it may be a sign that your gambling is moving beyond recreational and into territory that deserves closer attention. There is no judgment here — only an opportunity to reflect and, if necessary, take action.
Do you find yourself spending more money on gambling than you originally intended to when you started a session?
Have you ever returned to gambling the next day to try to win back money you lost — commonly known as "chasing losses"?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you hidden the extent of your gambling from family members, friends, or colleagues?
Have you borrowed money, sold possessions, or neglected essential bills in order to fund gambling activity?
Has gambling caused you to miss work, studies, family obligations, or social commitments on more than one occasion?
Do you use gambling as a way to escape stress, depression, loneliness, or other negative emotions?
Have you made repeated unsuccessful attempts to cut back or stop gambling altogether?
Section 4
Responsible Gaming Tools
7c78 provides a comprehensive suite of responsible gaming tools that every registered player can access at no cost, directly from within their account dashboard. These tools are designed to put you firmly in control of your gambling behaviour before a problem has a chance to develop.
Deposit Limits
Set a maximum amount you are permitted to deposit over a daily, weekly, or monthly period. Once reached, no further deposits are accepted until the limit period resets or you request a reduction.
Session Time Limits
Define how long a single gaming session can last. When your chosen time is reached, a notification prompts you to take a break. You can also enable an automatic session end that logs you out at the limit.
Loss Limits
Cap the amount you are willing to lose within a set time period. If your net losses reach the defined threshold, further play is paused for the remainder of that period — protecting your bankroll automatically.
Reality Check
Receive on-screen reminders at regular intervals showing how long you have been playing and how much you have wagered or won or lost in the current session — helping you stay grounded and make informed decisions.
All limit increases are subject to a mandatory 24-hour cooling-off period before they take effect. Limit reductions, on the other hand, take effect immediately so that players can act quickly when they feel the need to pull back. This asymmetry is intentional and is a standard best-practice in responsible gaming design.
Section 5
Deposit & Spending Limits
Managing how much money you put into your 7c78 account is one of the most effective ways to keep gambling recreational. Our deposit limit system allows you to define a firm ceiling on your spending over three rolling time windows. The table below shows how the limit system works in practice:
To set or adjust your deposit limits, log in to your 7c78 account, navigate to the "Account Settings" section, and select "Responsible Gaming". From there, you can configure all limit types. If you encounter any difficulty setting a limit, our support team is available 24 hours a day via live chat to assist you — and we will act on your request immediately.
We strongly recommend that all new players set a deposit limit at the time of registration, before making their first deposit. This establishes a healthy financial boundary from day one and removes the temptation to overspend in the excitement of a new platform.
Section 6
Self-Exclusion & Time-Out
If deposit limits and session controls are not sufficient, or if you feel that you need a more decisive break from gambling, 7c78 offers two stronger intervention options: Time-Out and Self-Exclusion. Both are free to activate, take effect promptly, and cannot be reversed during the chosen period.
Time-Out (Short Break)
A Time-Out temporarily suspends your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a Time-Out, you cannot log in, deposit, or place bets. Your account balance and any pending withdrawals remain intact and will be accessible when the Time-Out expires. This option is ideal if you want a brief, structured break without permanently closing your account.
Self-Exclusion (Extended Block)
Self-Exclusion is a longer-term measure, available for periods of 3 months, 6 months, 1 year, 3 years, or permanently. Once activated, your account is locked and you will not be able to reopen it before the exclusion period has ended. During the exclusion period, 7c78 will also suppress all marketing communications to you. Any remaining account balance will be returned to your designated bKash, Nagad, or bank account within 5 business days of activation.
To activate either a Time-Out or Self-Exclusion, go to "Account Settings" → "Responsible Gaming" → "Take a Break" in your 7c78 account dashboard. Alternatively, contact our support team via live chat or at [email protected] and a team member will process your request immediately, without question.
Once a self-exclusion is in place, 7c78 will make all reasonable efforts to ensure that any new registration attempts using the same identity details, mobile number, or device fingerprint are flagged and blocked. If you believe a self-exclusion has failed to block your access, please contact us immediately.
Section 7
Protecting Minors
7c78 takes its obligation to prevent underage gambling with the utmost seriousness. In addition to mandatory age verification at registration, we recommend that all adults who share a device with minors take the following practical precautions:
- Always log out of your 7c78 account when you are finished playing, especially on shared computers, smartphones, or tablets.
- Do not save your 7c78 login credentials in a browser or device that a minor can access.
- Consider using a device-level parental control application to block access to online gambling websites on family devices.
- Keep your bKash, Nagad, Rocket, and bank payment credentials secure and separate from any device accessible to children.
- Talk openly with young people in your household about the risks of gambling and the importance of the 18+ age requirement.
If you discover or suspect that a person under 18 has opened a 7c78 account — whether using their own information or by misusing an adult's credentials — please contact us immediately via live chat or at [email protected]. We will suspend the account, investigate the matter fully, and return any deposited funds to the appropriate party. The safety of minors is non-negotiable at 7c78.
Section 8
Getting Help & Support
Recognising that gambling has become a problem and deciding to seek help is a courageous step. 7c78 is here to support you through that process. Our responsible gaming team is specially trained to handle these conversations with sensitivity, confidentiality, and zero judgment. You will never be made to feel embarrassed or dismissed for reaching out.
If you feel that gambling is negatively affecting your life — your finances, your family relationships, your work performance, or your mental health — please do not wait. The earlier you reach out, the more options are available to you. Here is how to get help through 7c78:
- Live Chat: Open the 7c78 platform and initiate a live chat session at any hour of the day or night. Our average response time is under 2 minutes. Ask to speak with the Responsible Gaming team and you will be connected to a trained specialist.
- Email: Send a message to [email protected] with the subject line "Responsible Gaming Support Request". Your message will be treated as strictly confidential and routed directly to our responsible gaming team.
- Account self-service: Activate deposit limits, time-out, or self-exclusion immediately from your account dashboard — no need to contact support if you prefer to act independently and without delay.
In addition to 7c78's own support resources, we encourage players experiencing gambling difficulties to seek guidance from mental health professionals and community support networks available in Bangladesh. Talking to a trusted family member, friend, or counsellor about your situation is never a sign of weakness — it is a practical step toward regaining control.
Need to Talk? We Are Here.
Our responsible gaming support team is available 24 hours a day, 7 days a week — including Eid, Pohela Boishakh, Victory Day, and all public holidays. Reach us any time:
Live Chat: Available in-platform · Response under 2 minutes · Bangladesh Standard Time (UTC+6)
Play Wisely
Enjoy 7c78 — Safely and Within Your Limits
Ready to play? Set your deposit limit first, explore our game lobby at your own pace, and remember — gaming on 7c78 is entertainment, not a financial strategy. Play smart, play safe.
18+ Only. Gambling can be addictive. Please play responsibly. If you need help, contact us at [email protected].